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Cancellation and Refund Policy

Cancellation and Refund Policy

At Artfina Marathi, we strive to provide high-quality online learning experiences through our live and pre-recorded lectures. We understand that circumstances may arise where a refund or cancellation is necessary. Please review our policy below.

1. Courses and Services

We offer a variety of online courses, including live and pre-recorded lectures. Once a course is purchased, students can access the content anytime within the specified access period.

2. Refund Conditions

Refunds are offered under the following circumstances:

  • Technical issues that prevent course access or proper functioning.
  • Course cancellations initiated by ArtFina Marathi.

3. Refund Request Process

  • Time Frame: Refund requests must be made within 10 days of the transaction date.
  • Contact: To request a refund, email bola@artfinamarathi.com or call our support team at +91 7547883788.
  • Required Information: Provide proof of transaction, course details, and the reason for the refund request.

4. Cancellation Fees

A 2% payment gateway fee will be deducted from the refund amount.

5. Refund Processing

  • Time Frame: Refunds will be processed within 10 business days from the date of approval.
  • Payment Method: Refunds will be reversed to the original payment method used during the transaction.

6. Non-Refundable Situations

  • Refunds are not eligible if the student has completed more than 25% of the course content.
  • Refunds are not eligible if the transaction was for a digital download.

7. Contact Information

For any questions or to request a refund, please contact us through the following: